The rental counter, in February and in July.
Check a party out on one screen, take the deposit the way you prefer to take it, and know where every pair of skis — or every bike — is when the season ends.
- Skis in winter, bikes in summer, one counter
- Deposit hold or upfront charge — your call
- Waivers attach to the equipment, not to a clipboard
An add-on module, on top of the base plan.
Packages, not line items
A rental type maps to the equipment categories it draws from, so "ski package" pulls skis, boots and poles as one action. The party is one record with many items under it, and the counter can see at a glance whether everything has come back.
Deposits that match your policy
Some resorts authorise a hold and release it at return. Some take the money upfront and refund it. Both are a setting, not a workaround.
- Hold mode authorises at checkout and releases or captures at return
- Charge mode takes the deposit upfront and refunds on the way out
- Holds expire on their own after a configurable window, so nobody is left authorised for a week
- Deposits run on their own payment channel, separate from retail sales
It doesn't know or care that it's skis
Equipment categories and rental types are yours to define, so the counter that runs ski packages in February runs bikes in July without a second system, a second catalogue or a second set of waivers to chase.
- Bikes, e-bikes, helmets, snowshoes, demo gear — a rental type is whatever you say it is
- Deposits, serialised tracking and waivers work identically whichever season you are in
- Utilisation reporting spans the whole year, so you can see what a summer fleet actually earned against what it cost
- Same customer record, so the family that rented skis in March is already on file in July
Know which pair, not just how many
Turn on serialised tracking and every item carries its own status and condition — available, rented, in maintenance, retired. Leave it off and you run on category counts instead. Utilisation reporting works either way.
The waiver is part of the transaction
Attach a form to an equipment category and it is demanded before the gear leaves the counter. The signed PDF files itself against the customer record, so finding it later is a search rather than an afternoon in a filing cabinet.
Check-out and check-in run entirely on the rental terminal against the on-site gateway. A signed waiver renders to PDF locally — a hut with no signal can still put someone on skis.
How that worksReports, and all of them export
Rentals are a counter workflow. There is no online reservation, and we record sizing as equipment and waiver data rather than calculating DIN or binding settings — that judgement stays with your technician.
It doesn't run on its own
One customer record, one employee record, one set of reports. These are the parts of the system this one touches most.