We didn't survey ski areas. We run one.
Snow Peak Systems came out of Alta Sierra Ski Resort — not out of a market study. Everything in it exists because a shift went badly without it.
Where it came from
Ski area software mostly comes in two shapes: enterprise systems priced and scoped for destination resorts, or general-purpose retail tools that have never heard of a season pass.
Neither fits a mid-size independent area. So we built what we needed — ticketing that understands a twilight window that crosses midnight, a rental counter that keeps working when the fibre is cut, overtime that splits across the three departments someone actually worked in, and a badge that opens a register and punches a time clock because issuing two cards to a seasonal hire is two chances to lose one.
Then we ran it. Through real seasons, real powder days, real audits and real outages.
Three things we've decided not to compromise on
The mountain comes first
If a feature only works with a live internet connection, it does not go anywhere near the critical path of a sale. Some things genuinely require the cloud — a finite staff perk allowance, for one, because optimistically spending it offline means spending it twice. Where that is true we say so rather than pretending.
No surprises in the sales process
Our pricing is published: the plan, every module, every piece of hardware, per unit, per year. Every solution page has a section saying what that part of the system does not do. You should find out on the website, not four months into an implementation.
We own the hardware we bill for
No bring-your-own devices. Every unit is one we image, update over the air and can replace — which is the only way "the register installs itself and stays current" is a promise rather than a hope.
We're small, and we're new to selling this
Alta Sierra is our only install. We are not going to show you a logo wall or claim a number of resorts we don't have.
What we will do is show you the system running against real operating data, tell you which of your requirements we don't meet, and answer the phone on a Saturday — because we're on the hill too.
What that means for you
- You'll talk to the people who build it, not a reseller.
- What you need next has a real chance of getting built.
- You'll get a straight answer about what's shipped and what's still being built.
Come and have a look.
Tell us what you operate and we'll show you the parts that matter — and pull the network cable while we're at it.
Book a demo